Uber and Lyft Accident Claim FAQ

Who can have a claim after a rideshare crash?

Depending on the circumstances, passengers, drivers, cyclists, pedestrians and occupants of other vehicles may have claims. Fault and available insurance must be investigated.

Why does the driver’s app status matter?

Insurance arrangements can differ when the app is off, a driver is available for requests, a trip has been accepted, or a passenger is being transported. Save receipts and trip details; the applicable coverage cannot be determined from the brand alone.

What documents should I preserve?

Keep the trip receipt, route, driver details, screenshots, police report, images of damage, names of witnesses, medical records and insurer correspondence.

What if a different driver caused the collision?

The other driver’s insurance may be important, and additional coverage questions may arise. A case-specific review is needed before accepting a settlement.

What compensation may be available?

Depending on the law and evidence, damages may include medical expenses, wage loss, ongoing care and pain and suffering. Insurance terms and legal restrictions may affect recovery.

See the Uber and Lyft accident practice page and our car accident guide.

Need advice on a specific matter? Contact Muggeo & Associates or call (978) 741-1177.

This resource is general information, not legal advice. Laws, coverage, notice requirements and deadlines depend on the jurisdiction and facts. Do not delay seeking individual advice. Contacting the firm does not create an attorney-client relationship. Prior results do not guarantee future outcomes.